Shipping Policy
Everything is made to order, so total delivery time is production time plus shipping time. Both are listed on every product page.
Production times
Production begins once your personalization details — and, where applicable, your approved proof — are received.
- Drinkware, accessories and stickers: 2–4 business days
- Apparel, blankets and pillows: 3–5 business days
- Portraits, framed artwork, canvases and engraved jewelry: 5–7 business days
Delivery estimates
US standard delivery is typically 4–9 business days after production. International delivery varies by destination and customs processing.
Tracking is emailed as soon as your order ships.
Shipping rates
Rates are calculated at checkout based on destination and the pieces in your order. [Free shipping threshold to be confirmed.]
Duties and taxes
International orders may be subject to import duties or taxes set by the destination country. These are the recipient's responsibility.
Delays and lost parcels
If tracking shows no movement for seven business days, contact us and we'll open an investigation with the carrier. If a parcel is confirmed lost, we remake and reship it.
Placeholder values marked in brackets will be replaced with confirmed business details before launch.